At Punjabijuttis, we pride ourselves on the quality of our handmade juttis.
We accept returns within 7 days of delivery for store credit.
Size exchanges permitted once per order, pending stock availability.
Certain items cannot be returned or exchanged.
Simple steps for returns and exchanges.
Email support@punjabijuttis.com with your Order ID and reason for return/exchange within 7 days of delivery.
Our team will review your request and provide return instructions if approved.
Ship item back (if required) and receive store credit or your exchange.
Email us at support@punjabijuttis.com with your Order ID and reason for return/exchange. Our team will guide you through the process.
We cannot accept returns for customised juttis, made-to-order items, or discounted/final sale products. All returns must be in original unused condition.
Exchanges are only available for size changes of the same product, subject to stock availability. For different styles, you would need to return for store credit and place a new order.
Once we receive your return, processing typically takes 3-5 business days. Exchanges are shipped immediately if the requested size is in stock.
Our customer service team is happy to assist with any questions about returns or exchanges.